Privacy Policy
TRACO — Trade-Agri-Connect | FODUBU™
Effective Date: 07 September 2025 · Clear · Secure · Transparent
Table of Contents
1Overview
FODUBU LTD, operator of TRACO (Trade-Agri-Connect), is committed to protecting the privacy of every Pioneer, farmer, and user on the platform. We collect only the minimum information necessary to provide our marketplace, tractor loan, satellite monitoring, and Eco-Finance services. This policy explains clearly what data we collect, why, how long we keep it, and how you can exercise your rights.
Encrypted
All data in transit via SSL/TLS
Transparent
Clear disclosure of every data use
Minimal
Only data needed to serve you
2Information We Collect
| Data Type | What It Includes | Why Collected |
|---|---|---|
| Pi Identity | Pi username, UID, wallet address (public) | Authentication and payment routing |
| KYC Documents | National ID, crop ownership proof, cooperative membership (loan applicants only) | Loan eligibility verification |
| Transaction Data | Pi amounts, payment IDs, txid, fee breakdown | Payment processing, audit trail |
| Loan Records | Tractor model, loan amount, daily deductions, payment history | Loan management over 5-year term |
| Usage Data | Pages visited, chatbot queries, session duration | Platform improvement |
| Device & Network | IP address, browser type, Pi Browser version | Security, fraud prevention |
| Satellite Crop Data | Region, crop type, field status (linked to TRACO account) | Satellite monitoring service |
3How We Use Your Data
- Authenticate you via Pi Network and route payments to the FODUBU shared wallet.
- Process marketplace purchases, tractor loan daily deductions, and fee splits.
- Monitor satellite field data for the 5 TRACO regions in Burundi.
- Communicate loan payment schedules, product updates, and platform announcements.
- Detect and prevent fraud, account abuse, and unauthorized transactions.
- Comply with legal obligations under Burundian law and international regulations.
- Improve platform performance and develop new TRACO features.
We do not use your data for automated decision-making that produces legal effects without human oversight.
4Pi Network Data & Wallet
TRACO integrates with Pi Network's authentication and payment SDK. When you authenticate or make a payment, Pi Network shares your public profile (username and UID) with TRACO. Your private Pi wallet key is never shared with or stored by TRACO. The FODUBU shared destination wallet address is public by design:
All on-chain transaction records are permanently public on the Pi/Stellar blockchain and outside FODUBU's control. The live GCV rate used at the time of each deduction is logged in our database for transparency and audit.
5Data Sharing
- We do not sell your personal data. Ever.
- FODUBU Ecosystem: Data is shared between TRACO, SeTra, and FODUBU Main only where necessary for unified authentication and payment routing.
- fodubu-unified-api backend: Our Railway.app cloud server and MongoDB Atlas database process and store your data securely.
- Pi Network: Transaction data is submitted to Pi Network's payment platform as required for payment completion.
- Legal Authorities: Data may be disclosed if required by Burundian law or valid legal process.
6Data Retention & Security
| Data Category | Retention Period |
|---|---|
| Loan records & payment history | 5 years (full loan term) + 3 years post-loan for audit |
| KYC documents | 5 years from loan completion or rejection |
| Transaction data | 7 years (legal and financial compliance) |
| Usage & analytics data | 13 months, then anonymised |
| Marketing preferences | Until withdrawn, max 2 years |
| Support correspondence | 3 years |
All data is encrypted in transit via Cloudflare SSL/TLS Full (Strict). MongoDB Atlas enforces access controls, IP whitelisting, and encrypted storage at rest. Server access is monitored and logged.
7Cookies & Tracking
Manage your optional cookie preferences below. Essential and loan-consent cookies cannot be disabled as they are required to operate TRACO.
Pi auth session, security tokens, GCV rate cache
Usage metrics, page performance — retained 13 months
Personalised offers and product recommendations — retained 2 years
8Your Privacy Rights
Access
Request a copy of all personal data TRACO holds about you.
Portability
Receive your data in a structured, machine-readable format (JSON).
Rectification
Correct inaccurate or incomplete personal data.
Erasure
Request deletion of your data (subject to legal retention obligations).
Restriction
Limit how we process your data in certain circumstances.
Objection
Object to processing for marketing purposes at any time.
All rights requests are acknowledged within 24 hours and fully responded to within 7 days. Use the form in Section 12 below.
9Children's Privacy
TRACO is not intended for users under the age of 18. We do not knowingly collect personal data from minors. If we discover that a user under 18 has provided personal information, we will delete it immediately. If you believe a minor has registered, please contact us at infos@fodubu.com within 24 hours.
10International Transfers
TRACO serves users globally. Data may be processed on servers in the United States (Railway.app, MongoDB Atlas) and in Burundi. Where data is transferred internationally, FODUBU ensures appropriate safeguards are in place in compliance with applicable data protection laws. The Pi Network blockchain is decentralised and its nodes are distributed globally.
11Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify users of material changes via the TRACO platform at least 14 days before they take effect. The "Effective Date" at the top of this page will be updated accordingly. Continued use of TRACO after changes constitutes acceptance of the updated policy.
12Contact & Privacy Requests
FODUBU LTD — Data Controller
Response Commitments
Acknowledgement: within 24 hours
Full response: within 7 days
Complex requests: within 30 days (notified)
TRACO™ · SeTra™ · FODUBU® are Trademarks of FODUBU LTD
Bujumbura, Ntahangwa, Burundi · infos@fodubu.com · support@fodubu.com · +257 76 980 980
Pi Network DApp · © 2026 FODUBU LTD. All rights reserved.